Taipec vs Competitors: What Sets Us Apart?
At Taipec, we pride ourselves on being a one-stop shop for all of your bubble tea needs. We not only act as your supplier; but strive to support you in every step of the process of opening, running and growing your bubble tea business. Opening a new bubble tea store can be a daunting process, and choosing the right supplier is a crucial decision. Therefore, you may rightly be wondering, why Taipec? In this blog we will outline what we offer and why we are proudly the UK’s largest importer and distributor of bubble tea.
Customer Service
We deeply value our relationship with customers, and have in place an excellent standard of customer service. Whether you are a first time buyer looking to understand the market and learn more about bubble tea, or one of our 3000+ returning customers, we are happy to help with your specific needs. Additionally, our higher volume trade customers are assigned to an account manager. Our account managers will personally handle the processing of your orders and are ready to help with any queries or issues you may have. This high level of personalisation and direct contact allows us to have fantastic and flourishing relationships with all of our clients.
AA Grade BRCGS Certification
Moving on, we also place a huge importance on food safety and traceability. Thanks to this, we were recently awarded the coveted AA Grade BRCGS certification. This demonstrates our exceptional proficiency in implementing rigorous food safety management systems and processes throughout our supply chain. This is an achievement we are extremely proud of, and one that no other UK bubble tea supplier comes close to matching. This certification does not just serve to give you peace of mind about the products you purchase from us. Buying from a BRCGS certified supplier also makes your life as a bubble tea store owner much easier. BRCGS is a mutually-recognised standard, assuring everyone of the quality and safety of your products. This gives clarity to your customer base, and can save you from having to conduct your own internal audits into your products before local council health and safety checks.
Innovation
Taipec is always at the forefront of innovation in the bubble tea space. A fitting example of this is our robot arm exhibition at IFE 2024. We built an automated bubble tea production line, with a robot arm making and serving teas to intrigued onlookers. This was a hugely exciting achievement, and the first of its kind within our industry.
Robot arms aside, we also have a consistent level of smaller innovations being pushed through on an almost daily basis. It is our priority to stay on top of new trends in the bubble tea market. We ensure that we are positioned to supply new and popular products to you as quickly as possible. This is possible thanks to our dedicated teams in both Taiwan and the UK, bringing modern technology to traditional Taiwanese flavours. Keep your eyes peeled for some amazing new developments over the coming months, as Taipec continues to innovate and lead the way in this exciting and rapidly growing market.
Sustainability
To finish off, it is worth mentioning our commitment to sustainability. This goes hand in hand with our innovation promise, as we continually look for and develop new ways to promote more sustainable practices in the bubble tea market. Our commitment to reduce our environmental impact has helped us to become ISO 14001 certified. This means that we are meeting an internationally recognised and prestigious standard for environmental management.
In summary, with Taipec as your supplier, you never need to worry about falling behind. We react first to any changes in the market, including government guidelines and customer trends. Whatever the situation, we always have a viable solution for your store. If you are looking to get started with us or have any specific questions, please do not hesitate to reach out. We would love to connect with you and share our knowledge about the amazing world of bubble tea!